Troubleshooting

Titusville Area Hospital Patient Portal

The information below should help you with common issues people have with the patient portal. Please email patientportalsupport@mmchs.org for additional assistance. For urgent portal assistance, call Meadville Medical Center, 814-333-7011.

Common Patient Portal issues:

• Forgot your password? Go to the login page and click on the Forgot Password link.
• Forgot your login id or email? Email our support team at patientportalsupport@mmchs.org.
• When entering your Medical record number, make sure you use the letter Z followed by a number instead of Z and the letter O.
• The one-time user and password information on the registration email will only be effective for 72 hours. If you do not complete registration by then, you will need to email our support team to have another link emailed to you.
• All information used during the registration process must be accurate and complete. Mistyping or an improper format on any of the fields may result in an unsuccessful registration. Please double-check all your information and ensure your information matches what is currently on file in our records.
• Do not use the back button on your browser to navigate through the pages. You must use the navigation buttons located on the pages!